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ManageEngine Releases MSSP Version of Cloud-Hosted SIEM Solution

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ManageEngine, a Zoho company and IT management software provider, has launched the MSSP Edition of Log360 Cloud and showcased the new version of its cloud-hosted security information and event management (SIEM) solution at the RSA Conference in April 2023.

Commenting on the release, Manikandan Thangaraj, ManageEngine's vice president, said:

"Leveraging the advantages of cloud deployment, MSSPs can ensure data segregation and security with no additional effort. Log360 Cloud also offers multi-tenancy, RBACs (role-based access controls) in addition to security analytics and incident management and threat detection, investigation and response (TDIR) features, making it the perfect fit to address the requirements of MSSPs."

How ManageEngine's New Release Addresses the Business Challenges of MSSPs

Key features of the MSSP Edition of Log360 Cloud include:

  • Data Segregation with Multi-Tenancy. MSSPs can manage multiple customer profiles from a single console.
  • Data Security. MSSPs' data and their customers' is stored in the cloud and encrypted at rest and in transit. Also, Log360 Cloud is compliant with GDPR, CSA STAR, CLOUD 714132 ISO/IEC 27017 and other data security regulations.
  • Around-the-Clock Availability. Log360 Cloud is hosted on Zoho's cloud infrastructure and follows Zoho's operational security protocols to ensure high availability, resilience and business continuity.
  • RBACs. MSSPs can set up controls to manage security analysts' access to customer information.

Along with these features, Log360 Cloud MSSP Edition offers auditing and reporting, forensic analysis, compliance management and cloud security capabilities, ManageEngine stated. In doing so, Log360 Cloud MSSP Edition can help MSSPs simultaneously get the most value out of their resources, lower their maintenance costs and boost their profit margins.

ManageEngine Upgrades Its Identity Security Solution

In addition to recently releasing Log360 Cloud MSSP Edition, ManageEngine in May 2023 incorporated an offline multi-factor authentication (MFA) for Windows feature into its ADSelfService Plus identity security solution. Organizations can use this feature to secure their data with next-generation authentication, ManageEngine indicated. They also can prevent unsecured access to remote machines, even if they are disconnected from the internet or if authentication servers are inaccessible.

ManageEngine offers IT management tools that organizations use to optimize the performance of their networks, servers, applications, endpoints and other IT infrastructure components. The company has a partner program, and over 200 partners deliver its IT infrastructure software to organizations around the world.

It is hosting a user conference in Chicago, Illinois that begins on May 9, and will hold similar events in Dallas, Texas and Orlando, Florida later in the year.

Dan Kobialka

Dan Kobialka is senior contributing editor, MSSP Alert and ChannelE2E. He covers IT security, IT service provider business strategies and partner programs. Dan holds a M.A. in Print and Multimedia Journalism from Emerson College and a B.A. in English from Bridgewater State University. In his free time, Dan enjoys jogging, traveling, playing sports, touring breweries and watching football.