Making the Case for MDR Security Services: An Ally in an Unfriendly Landscape

We recently co-hosted a live virtual event, Blackpoint ReCON, with partner Blackpoint Cyber. The event brought together industry experts and IT professionals to discuss how security professionals can continue to navigate the modern threat landscape through a pragmatic MDR approach. During the event, we learned how the increase in ransomware attacks underscores the value of a robust defense and recovery strategy.

A recent string of notable attacks including Microsoft Exchange, Kaseya, JBS USA, SolarWinds and the Colonial Pipeline, have clearly demonstrated that businesses and critical infrastructure are under assault. The spike in sophistication and speed of attacks has even caught the attention of the White House. It issued an Executive Order in May 2021, calling on the private sector to address the continuously shifting threat landscape.

For small to medium-sized businesses (SMBs) and managed service providers (MSPs), addressing these threats is made more difficult by resource-strapped teams at mid-sized organizations and budgetary constraints at small businesses.

Addressing Ongoing SMB and MSP Challenges

SMBs, unlike enterprise-level organizations, often suffer from a lack of adequate resources to effectively manage, detect and respond to ongoing security threats before they become full-blown attacks with dire consequences for continuity and productivity.

“Small businesses remain a prime target for threat actors. With minimal margins and few resources, one cyberattack could put a SMB out of business in a matter of days,” says Tyler Moffitt, senior security analyst at Carbonite + Webroot, OpenText companies.

For MSPs, their mid-market customers may not be at the scale or size of an enterprise to respond effectively to cyber threats. They may require additional resources to help boost defense infrastructure among customers. This leaves SMBs and MSP clients more vulnerable to attacks with the potential to cripple their business operations.

SMBs and MSPs don’t have to approach the evolving threat landscape alone. Managed detection and response (MDR) offers a reliable defense and response approach to cyber threats.

What is MDR?

Managed detection and response is a proactive managed cyber security approach to managing threats and malicious activity that empowers organizations to become more cyber resilient.

Carbonite + Webroot, OpenText companies, offers two new MDR options for customers looking for a threat detection and response system that meets their specific needs:

  • Webroot MDR powered by Blackpoint is a turnkey solution developed by world-class security experts to provide 24/7/365 threat hunting, monitoring and remediation. Guided by a board of former national security leaders and an experienced MDR team, Webroot MDR constantly monitors, hunts and responds to threats.
  • OpenText MDR is designed for SMBs with specific implementation and integration requirements determined by their business and IT environments. Backed by AI-powered threat detection, award-winning threat intelligence and a 99% detection rate, this MDR solution gives your business the ability to remain agile.

Having a MDR solution can:

  • Reduce the impact of successful attacks
  • Minimize business operations and continuity
  • Boost the ability to become cyber resilient
  • Achieve compliance with global regulations
  • Bolster customer confidence

In our 2020 Webroot Threat Report, we found that phishing URLs increased by 640% last year. Similar attacks, business email comprise (BEC) for instance, are a major scam malicious actors use to lure unsuspecting end users. BEC attacks have cost organizations almost 1.8 billion in losses, according to FBI reports. MDR helps to reduce costs and secure an organization’s overall security program investment.

In today’s ever-evolving threat landscape, no business can go without a proactive security program. As threat actors become increasingly more complex, their impact to SMBs and MSP customers becomes more severe. To prepare, manage and recover from threats, SMBs and MSPs should consider joining forces with a trusted partner to help boost their customer’s overall protection and remain prepared to tackle whatever threats may impact business continuity.

To learn more about how Webroot can empower your business and get your own MDR conversation started, get in touch with us here.


Guest blog written by Sabrina Lavi of Webroot, an OpenText company. Read more Webroot guest blogs here. Regularly contributed guest blogs are part of MSSP Alert’s sponsorship program.

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