Third, check out our own MSSP Alert research survey, which is open now. Once we complete the research in August, we’ll announce the top MSSPs worldwide in September 2017.
Forrester Wave: Top North American MSSPs Q3 2016
Let’s start with the top 11 MSSPs list for North America. They fit into one of three categories, according to Forrester:
Leaders of the Pack: Alert Logic, SecureWorks and IBM.
Competitive Options: CenturyLink, Symantec, NTT Security, Trustwave, and BAE Systems.
Laggards: Hewlett Packard Enterprise, Verizon, and AT&T lag behind.
Here’s a look at how the Forrester Wave for Q3 2016 is sorted:
Admittedly, the laggards term can be a bit misleading. When you’re positioned among 11 top MSSPs, that means you’re likely outperforming thousands of cybersecurity companies across North America. So don’t read too much into that “laggard” term. Poke around the report and Forrester also refers to those laggards as “contenders.
Now, let’s take a closer look at each company within the three tiers. The views about each company are those of MSSP Alert rather.
Forrester Top Tier: MSSPs That Lead North American
We’ve sorted them alphabetically and written our own views.
Alert Logic Cloud Defender: The company is gaining more momentum in the IT channel — particularly with partners that wrap security services around Amazon Web Services workloads, VP of Global Channels Michael Stoeger told MSSP Alert’s sister site (ChannelE2E) in 2016. The company’s partner ecosystem includes (1) hosting partners; (2) cloud-first and so-called born-in-the-cloud partners; (3) It solutions providers and IT solutions providers and (4) distributors, smaller MSPs and VARs.
IBM Managed Security Services: IBM offers firewall, host vulnerability, information event, intelligent log, intrusion detection and prevention, data protection, security rich web gateway and other management services. The secret sauce involves IBM’s X-Force Command Command Centers — which essentially are SOCs (security operations centers) spread out across the globe.
SecureWorks Managed Security Services: The company remains in growth mode — though not hyper-growth mode. Revenue increased 13.8 percent to $113.6 million from $99.8 million in the first quarter of fiscal 2017. The company launched Microsoft Office 365 security monitoring during the quarter.
Forrester Mid Tier: MSSPs With Competitive Options in North America
Here again, we’ve sorted them alphabetically and written our own views.
BAE Systems Managed Security Services: BAE has defended government networks, data and devices for roughly 40 years. The company processes more than 628 million security events per day, and triages more than 13,000 alerts per day. Overall, BAE has 84 security analysts in 4 global SOCs.
CenturyLink Managed Security Services: CenturyLink has evolved its business quite a bit in recent years. A cloud services provider (CSP) push didn’t quite pan out, but the company has regrouped to focus on network-centric services and areas like managed security services. The company’s services include device management, network- and cloud-based security, threat intelligence and predictive analytics, and incident response and recovery. Most recently, CenturyLink said it will leverage ThreatConnect to bolster its security analytics capabilities.
Forrester Third Tier: Contender MSSPs in North America
Yup… sorted alphabetically and our own views.
AT&T Managed Security Services: Like competing telcos, AT&T specializes in network security, threat management and intelligence, along with data and application security. The company brands around AT&T Threat Intellect—the “people, processes, and technologies that are the very backbone of AT&T security services.”
Verizon Managed Security Services: Verizon unveiled an overhauled managed security service in June 2015. It features 24 x 7 service event monitoring; 24 x 7 device availability monitoring and alerting; 24 x 7 access to security support team; security device operating system upgrades with patch management.
Top MSSPs List From MSSP Alert
Admittedly, the list above is just a start. And each company is massive. Here at MSSP Alert, we’re hard at work on a broader, deeper report that identifies top MSSPs of all sizes from across the globe. To earn potential honors, participate in our MSSP Alert research survey, which closes August 31, 2017. We’ll reveal results, honorees and trends in September.