There is a “growing sense of hopelessness in consumers who think nothing can be done to protect them from cybercrime,” the ISACA (Information Systems Audit and Control Association) concludes in its new research.Adding perspective to the survey results, Shannon Donahue, ISACA senior vice president, Publishing, said:
37% Report Their Information Stolen
ISACA performed its inaugural consumer cybersecurity research in recognition of Cybersecurity Awareness Month during October (U.S.). It’s study of more than 3,000 consumers across the U.K., Australia, U.S. and India found that more than one in three consumers in these regions (37%) has had their personal information stolen by cyber criminals, the organization said in a prepared statement.Consumers’ expectations that they may be the victim of cybercrime are high, with only one in three respondents believing it is unlikely to happen, ISACA reports.The study also found that:- 33% of consumers report having severed ties with a company known to have experienced a breach.
- 36% of consumers believe companies under-report breaches, even if required by law.
- 23% of consumers are not confident a business can safely secure their personal identifiable information.
- 65%) of consumers would be more confident doing business with companies that hire certified cybersecurity professionals.
- 69% of consumers surveyed believe companies should be independently graded on data security practices and the scores shared with the public.
“The prevalence of cyberattacks worldwide understandably leaves an impact on consumer confidence, which in turn has a ripple effect. Organizations that prove to consumers that they are bolstering their cybersecurity programs and strengthening their security workforce to protect their customers will differentiate themselves and build digital trust in the process.”
