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Arctic Wolf Networks SOCaaS: Here’s What MSPs Need to Know

Brian NeSmith, CEO, Arctic Wolf
Brian NeSmith

Arctic Wolf Networks (AWN) now enables managed service provider (MSP) and solution provider partners to deliver AWN CyberSOC, a security operations center-as-a-service (SOCaaS). AWN CyberSOC ensures MSPs and solution providers can help customers "eliminate the noise" in IT environments, AWN co-founder Brian NeSmith told MSSP Alert.

AWN CyberSOC involves the use of an on-premises sensor that collects event, log and network data, according to NeSmith. It also uses a combination of human intelligence, machine learning and threat intelligence to detect targeted attacks that have bypassed an organization's perimeter controls.

Key features of AWN CyberSOC are:

  • 24×7 real-time alerting.
  • Behavioral analytics.
  • Managed detection and response (MDR).
  • Regular vulnerability scans.
  • Regulatory compliance support.
  • Security information and event management (SIEM) replacement.
  • Unlimited log analysis with machine learning.

In addition, AWN CyberSOC is backed by concierge security engineers (CSEs), security advisors who perform both routine and non-routine tasks to help organizations bolster their security.

A CSE proactively hunts for cyber threats, performs remote forensics analysis of cybersecurity incidents and provides tips to help remediate these incidents. By doing so, a CSE enables an organization to optimize its operational efficiency and gain actionable security insights, NeSmith noted.

"Think of a concierge security engineer much like the concierge at a fancy hotel," he said. "Our CSEs are the face of our product, and they know all about the data that lives in a customer environment and help keep customer data safe and secure."

What Does AWN CyberSOC Mean for MSPs and Solution Providers?

AWN CyberSOC eliminates the need to build a SOC and allows MSP and solution provider partners to immediately start generating monthly recurring revenue, NeSmith said. It also provides pricing that is simple and straightforward, NeSmith indicated, to ensure MSPs and solution providers can add SOCaaS to their portfolios.

AWN launched its MSP partner program in August. Since that time, the company has partnered with 27 MSPs and hopes to partner with 50 service providers by the end of the year, NeSmith said.

"Our number one job is to find bad things in the IT environment and ensure they don't generate noise," NeSmith stated. "The list of things to do to reduce risk is infinite, and we want to ensure people can get a clear picture of what's happening in their IT environment."

AWN Brings SOCaaS to Splunk Enterprise Customers

AWN last month extended AWN CyberSOC to Splunk Enterprise customers, according to a prepared statement.

With AWN CyberSOC, Splunk Enterprise customers can gain tactical and strategic insights for threat detection and incident response, AWN stated. AWN CyberSOC also empowers Splunk Enterprise customers with security incident and crisis support.

AWN CyberSOC offers an ideal choice for Splunk Enterprise customers who want to improve their security operations but lack big budgets or internal expertise, NeSmith said. It ensures Splunk Enterprise customers can obtain the necessary security insights to safeguard their sensitive information, NeSmith stated, and feel confident that their critical data is secure against advanced cyber threats.

Dan Kobialka

Dan Kobialka is senior contributing editor, MSSP Alert and ChannelE2E. He covers IT security, IT service provider business strategies and partner programs. Dan holds a M.A. in Print and Multimedia Journalism from Emerson College and a B.A. in English from Bridgewater State University. In his free time, Dan enjoys jogging, traveling, playing sports, touring breweries and watching football.