Black Hat USA in Las Vegas this week has had no shortage of cybersecurity companies announcing new AI-powered solutions, many of them with MSSPs in mind. MSSP Alert has covered many of these in this week's MSSP Market News. And we are providing a deeper dive into a few solutions here.One such vendor is D3 Security, a smart security orchestration, automation, and response (SOAR) specialist, who announced the release of Ace AI.
What is Ace AI and How Can it Help MSSPs?
Ace AI adds new capabilities to D3’s Smart SOAR platform, which applies AI to make security operations faster and more intuitive, the company said. Smart SOAR performs autonomous triage and reduces false positives so that MSSPs and security teams can spend more time on real threats, D3 said."For us, it was important to only add AI if we thought it would actually provide significant value to the security analysts, engineers, and managers that use Smart SOAR every day,” D3 founder and president Gordon Benoit told MSSP Alert. “Everything we do at D3 is about making security operations faster and easier, without compromising on power, reliability, and scalability. Ace AI takes that to the extreme by connecting users to Smart SOAR’s sophisticated capabilities via simple, natural language prompts."Benoit noted that his company works with a lot of MSSPs, so their R&D investments are made with service providers' needs in mind.“Something we’ve been talking a lot about recently is turning down the noise in the SOC,” he said. “That can mean alert noise, but it also means the busywork, such as writing reports, searching through a menu for the right command, or learning the interface of yet another security tool that distracts from important security tasks. MSSPs get the worst of these challenges because they work with so many customers and different tools.”Benoit said that Ace AI is designed to cut through that noise with AI-powered search and investigation.“It generates your incident summaries for you. It gives you MITRE’s recommended remediation actions. It finds the command you’re looking for. For MSSPs, that will mean getting a lot of valuable time back."D3 says that Ace AI makes it easier to perform investigations and incident response using Smart SOAR, enabling less experienced team members to quickly provide value, D3 said.Smart SOAR with Ace AI benefits include:- AI-Generated Playbooks. The playbooks translate natural language prompts into automated Smart SOAR playbooks, which accelerates the playbook-building process while reducing the tool’s learning curve and minimizing human error.
- AI-Powered Search. Ace AI takes natural language search queries and uses its contextual knowledge to automatically retrieve the appropriate command. This keeps investigations moving forward instead of getting bogged down in repetitive, manual searches.
- AI-Powered Investigations. Ace AI takes all the relevant context of an investigation — including related incidents, artifacts, notes, playbook actions, dynamic form content, and MITRE TTPs — to automatically generate incident summaries, findings and analysis summaries, and recommended remediation actions.




