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ConnectWise Launches Cybersecurity Education, Training Programs

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Credit: ConnectWise

ConnectWise has launched the ConnectWise Certify cybersecurity education and training programs for technology solution provider (TSP) sales professionals and engineers, according to a prepared statement.

The training efforts surface roughly one month after ConnectWise explained how it was hardening its own software, improving development practices, and transitioning a security-focused information sharing organization to CompTIA.

Roll all the moves together, and it's clear that ConnectWise has been sharpening its security focus for MSPs and technology solutions providers in recent months.

A Closer Look at ConnectWise Certify for Sales Professionals and Engineers

ConnectWise Certify emphasizes education and training relating to cybersecurity industry standards, best practices and technology, the company said. It includes training sessions tailored to sales professionals and engineers and will be updated regularly to address new cyber threats.

Two ConnectWise Certify programs are available:

  • Cybersecurity Fundamentals for Sales Professionals: Teaches sales professionals how to have risk-based sales conversations with customers, avoid fear-based selling, discuss objections that may come up during sales conversations and provide customers with action plans based on security gaps and vulnerabilities.
  • Cybersecurity Fundamentals for Engineers: Provides insights into the NIST Framework, critical security controls, tools to build solution stacks, incident response planning and intrusion detection and malware analysis.

Both ConnectWise Certify programs are available free of charge. In addition, each program concludes with a ConnectWise Certify exam and certification for those who pass.

Are New Cybersecurity Training Programs on the Horizon?

Along with ConnectWise Certify, new cybersecurity training programs could become available via the Harvesting American Cybersecurity Knowledge through Education Act (HACKED) bill.

The HACKED bill could provide $200,000 in incentives for regional alliances and partnerships that facilitate cybersecurity education. It also supports alliances between local employers and universities to promote cybersecurity education.

Prior to the HACKED bill, the Cyber Ready Workforce Act was introduced in 2018 in the U.S. House of Representatives and Senate to foster cybersecurity education and training. The Cyber Ready Workforce Act was created to establish a grant program within the U.S. Department of Labor that would provide registered apprenticeships for cybersecurity trainees.

Dan Kobialka

Dan Kobialka is senior contributing editor, MSSP Alert and ChannelE2E. He covers IT security, IT service provider business strategies and partner programs. Dan holds a M.A. in Print and Multimedia Journalism from Emerson College and a B.A. in English from Bridgewater State University. In his free time, Dan enjoys jogging, traveling, playing sports, touring breweries and watching football.