Managed Security Services, SIEM, Privacy, AI benefits/risks

Managed Security Services Provider (MSSP) Market News: 15 December 2023

Each business day, MSSP Alert delivers a quick lineup of news, analysis and chatter from across the managed security services provider ecosystem.

  • The Content: Written for MSSPs and MSPs; threat hunters; security operations center as a service (SOCaaS), managed detection and response (MDR) and eXtended detection and response (XDR) providers; and those who partner with such companies.
  • Frequency and Format: Every business morning. Typically, one or two sentences for each item below.
  • Reaching Our Inbox: Send news, tips and rumors to Managing Editor Jim Masters: [email protected].

Today’s MSSP, MSP, MDR, XDR and Cybersecurity Market News

  1. Adding Insider Threat Services: Technology solutions provider SHI International Corp. has joined the Global Partner Program of DTEX Systems, an insider risk management company. Insider risk is one of the fastest growing areas in cybersecrutiy, according to DTEX’s global channel chief, Brian Stoner.
  2. New SOC Showcase: IT services and consulting firm Cyemptive Technologies, which also offers pre-emptive cybersecurity solutions for business and government, plans to build a Security Operations Center and Cybersecurity Solutions Showcase in India. Construction of the new facilities in Mohali, India, will begin in early 2024. Cyemptive will use the new showcase to demonstrate its cybersecurity solutions portfolio and unique customer value propositions while supporting its growing customer base in the region.
  3. Protecting Consumers From Scams: Bitdefender, a global cybersecurity leader, has introduced Bitdefender Scamio, a complimentary scam detection service designed to help users verify fraudulent online schemes delivered by email, embedded links, text, and instant messaging through collaboration with a chatbot powered by artificial intelligence (AI). Users drop questionable content into Scamio and describe in a conversational manner the scenario of how it was received. Scamio provides a verdict in seconds along with recommendations on further action (‘delete’ and/or ‘block contact’ for example) and preventative measures to protect against that type of scam against future attempts.
  4. AI Security Focus: AI security specialist, CalypsoAI, has joined the World Economic Forum’s (Forum) Global Innovators Community, and will be engaging in the Forum’s Centre for Cybersecurity. As part of this group, CalypsoAI will work with the World Economic Forum on addressing the most prominent cybersecurity challenges plaguing organizations today – including those stemming from AI. Most generative AI tools lack a critical security layer capable of protecting sensitive information, thwarting cyberattacks, and deterring malicious behavior. Enterprises are vulnerable to these challenges given the wealth of data and intellectual property they house, as well as the lack of understanding many employees have about the inherent risks of LLMs, the company said.
  5. Using AI, But Not Trusting AI: New research from Splunk Inc., the cybersecurity and observability leader, suggests that while the majority of public and private sector organizations are already using AI in production, trust remains a major concern. Every respondent reported plans to implement AI. Across both the public and private sectors, trust and reliability in AI-enabled systems, particularly around cybersecurity tools that leverage AI, continue to be the main concerns for decision-makers (48% public, 36% private), making it clear that early decisions about AI policies can make or break organizations’ long-term AI strategy.
  6. New Marketing Exec: Securonix, Inc., a provider of unified defense SIEM, has named Biju Muduli as chief marketing officer. Muduli will be responsible for the development, implementation and execution of marketing initiatives that will help drive Securonix’s next phase of growth and strengthen its position as one of the fastest-growing cybersecurity companies.
  7. ‘Tis The Season: A new survey from Infobip, a provider of cloud communications for retailers and enterprises, has revealed that 64% of Americans feel their information is more at risk during the holiday shopping season, but 55.4% of Americans admit to doing nothing about it once a data leak occurs. When it comes to personal data sharing, 34.6% believe voice is the safest method, followed by email (32.7%).
Jessica C. Davis

Jessica C. Davis has spent a career as a journalist and editor covering the business of technology including chips, software, the cloud, AI, and cybersecurity. She previously served as editor in chief of Channel Insider and later of MSP Mentor (now part of Channel Futures). She was a key editor in the original MSP 501 list. She now serves as editorial director for CyberRisk Alliance’s channel brands, MSSP Alert and ChannelE2E.