MSPs are embracing marketplaces and AI to better meet customer needs but worry about their lack of knowledge about AI and its applications, Barracuda reports.
Executives say that AI alone isn't enough to protect businesses from cyberattacks and that human input remains a key factor in operationalizing AI efficiencies.
Generative AI tools such as ChatGPT can provide huge productivity gains for businesses. MSSPs can help organizations achieve these gains by mitigating the risks that come with deploying such solutions.