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MSP Switchfast Technologies Launches SMB Managed Security Service

Switchfast Technologies, a managed service provider (MSP) and IT consulting firm in Chicago, has launched the MaxPro Secure cybersecurity services suite for small and medium-sized businesses (SMBs).

MaxPro Secure includes the following cybersecurity services:

  • Behavioral-Based Antivirus: Builds a real-time database within an IT environment, allowing organizations to quickly update their security policies and behaviors.
  • Chief Information Security Officer (CISO): Provides access to a CISO who works with an organization's key stakeholders to develop a custom security strategy, policies and roadmap.
  • Dark Web Monitoring and Response: Identifies domain and email addresses for leaks to the dark web and provides a threat response plan.
  • Employee Training and Education: Uses monthly cyberattack exercises to teach employees about security dangers, as well as compliance reports to help organizations determine which workers could benefit from additional cybersecurity training.
  • Survey Endpoint Detection and Response (EDR): Leverages artificial intelligence (AI) to help organizations identify, protect, detect, respond to and recover from cyberattacks.

MaxPro Secure enables Switchfast to deliver enterprise-level cybersecurity to SMBs, the company said. In addition, MaxPro Secure helps SMBs avoid cybersecurity complacency.

Are SMBs Too Complacent with Cybersecurity?

SMB IT professionals sometimes do not take cyber threats seriously, which is reflected in a Switchfast survey of over 600 full-time small business employees and 100 C-suite leaders.

Key findings from the Switchfast survey included:

  • 91 percent of cyberattacks originate with a phishing email, yet most small businesses are doing little to empower employees to identify and address phishing attacks.
  • 65 percent of small business employees have never received a phishing test.
  • 51 percent of small business leaders believe their company is not a target for cybercriminals.
  • Negligent employees are the leading cause of small business data breaches.

Switchfast also offered the following tips to help SMBs fix cybersecurity gaps:

  • Establish a bring-your-own-device (BYOD) policy. A BYOD policy allows an organization to prevent employees from downloading work files to their personal computers or require workers to use two-factor authentication on their devices to access work email accounts.
  • Use a content filter. Filtering software allows SMBs to manage content viewed on their networks and protects these businesses against websites that carry malware, spyware and other malicious payloads.
  • Deploy a virtual private network (VPN): SMBs should require employees to use a VPN whenever they work away from the office to stop hackers from breaching security protocols.
  • Collaborate with an MSP or MSSP: Third-party security experts can perform simulated cyberattacks to eliminate vulnerabilities and provide compliance reports to help SMBs minimize risk.

Some SMBs struggle to keep pace with the evolving cybersecurity landscape, Switchfast indicated. However, with the aforementioned tips, SMBs are better equipped than ever before to address cyber risks both now and in the future.

Dan Kobialka

Dan Kobialka is senior contributing editor, MSSP Alert and ChannelE2E. He covers IT security, IT service provider business strategies and partner programs. Dan holds a M.A. in Print and Multimedia Journalism from Emerson College and a B.A. in English from Bridgewater State University. In his free time, Dan enjoys jogging, traveling, playing sports, touring breweries and watching football.