MDR

The agents are the foundation of ConnectWise's new Modern Threat Protection model, which promises a 15-minute SLA for MDR and SIEM.

The next layer of MSSP value is not simply “more AI” - It is controlled AI: securing non-human identities, governing AI agents, and building services around automation without losing oversight.

A threat-based detection model gives MSSPs a clearer way to show coverage, prioritize real risks across clients, and prove how protection improves over time.

As AI takes on execution inside the SOC, MSSPs face growing pressure to deliver faster response and measurable outcomes without adding cost.

New offering centers on execution, using AI and a unified control plane to reduce alert noise, speed response, and standardize security operations across environments.

The MDR company reported a rise in attacks last year that used VPN gateways, RMM tools, and fake CAPTCHA scams to gain initial access.

Acronis is aligning MDR with how MSPs actually operate, combining SOC delivery, response, and recovery into one workflow.