MDR

There is a a broader shift toward platform-based security operations where MSSPs deliver continuous monitoring, risk reduction, and incident response rather than deploying standalone tools.

Embedded AI agent speeds incident resolution, reduces ticket volume, and gives providers a clearer way to prove value and expand services.

Security service providers need to adopt modern strategies, including endpoint protection, detection, and response and AI-driven threat detection, WatchGuard says.

MSSPs are building repeatable, multi-tenant services tied to business outcomes, not standalone monitoring.

A unified, multi-tenant platform brings XDR, SIEM, NDR, and identity response into one workflow, aiming to cut analyst load, speed response times, and help service providers grow without adding headcount.