DevSecOps, SIEM, Cloud Security

5 Ways MSSPs Can Make Their Observability Pipeline More Profitable 

Guest blog courtesy of LimaCharlie.

The observability pipeline carries environmental data, the lifeblood of cybersecurity, from devices in the environment to resources that assist with analysis. Security service providers turn to a number of popular vendors such as Cribl, Elastic, Datadog, and Splunk (Observability Cloud) to perform this critical role.

Since every service provider is using some form of observability pipeline for managing multiple customer environments, an opportunity exists for some MSSPs to outperform others. Given that MSSPs costs are often interdependent, streamlining your observability pipeline can lead to additional savings in other areas, like staffing and infrastructure.

Gaining a competitive edge relies upon your ability to optimize your observability pipeline, cut unnecessary expenses, and make processes more efficient. The LimaCharlie SecOps Cloud Platform (SCP) helps service providers fine tune their workflows and eliminate inefficiencies.

Here are five key ways you can streamline your observability pipeline with LimaCharlie’s SCP:

Reduce data storage costs

Industry estimates suggest that storing and retaining data accounts for 10-25% of an MSSPs operational budget. The SCP allows MSSPs to store all of their telemetry for up to a year for free. By eliminating data storage costs from your expenses, you can instantly reallocate those resources to other business needs.

Lower SIEM spend

Ingesting data into a SIEM is a costly process, with large vendors charging up to $300 per GB/day.  Some observability pipelines address this expense by giving users the option to drop certain types of data before ingestion. However, this approach results in data loss. By using the SCP’s free year of telemetry storage your MSSP can keep all data while only forwarding what’s necessary to the SIEM. This cuts down SIEM ingestion costs while ensuring you remain regulatory compliant with any applicable data legislation.

Let others manage infrastructure

One well-known cost of observability pipelines is creating and managing the considerable infrastructure they require. As organizations grow, more personnel and resources are needed to accommodate a similar growth in the observability pipeline. The SecOps Cloud Platform manages security infrastructure scaling so your MSSP can focus on protecting customers. Spinning up new security resources or retiring ones no longer needed is a simple process.

Improve responsiveness

As the name implies, observability pipelines excel at giving security analysts visibility into the environment. However, additional steps are required for security teams to act upon the data these pipelines transmit. Often suspicious data will be routed to another application or researcher for further analysis. The SecOps Cloud Platform features bi-directionality, which allows automated response actions to trigger on logs without needing further analysis. For example, if O365 detects a suspicious login the SCP can send an automated response to disable the account.

End vendor lock-in

The SCP offers more than an observability pipeline. It serves as a hyperscaler for security operations that delivers the benefits of cloud scalability and configurable capabilities directly to MSSPs. The SCP provides a platform for easily building additional solutions that give your customers the services they need without involving other third-party vendors. This frees MSSPs from managing multiple vendor contracts and reduces the risk (and costs) of miscalculating client demand when negotiating third-party licensing.

Save Today, Plan for Tomorrow

The SCP delivers instant savings by managing the infrastructure required for an observability pipeline and offering free data storage. It also provides an easy way to integrate your current security tooling (API), scale without limit, and separate customer environments via true multi-tenancy. In short, it maximizes the efficiency of your current observability pipeline and sets the stage for more efficient operations going forward.

Running a business is tough, especially in a crowded field like cybersecurity. Fortunes can change quickly and success often depends on streamlining operations and adapting quickly to changes. For security providers, the SecOps Cloud Platform offers a way to eliminate redundancies, improve data observability, and quickly adopt new and emerging technologies. It represents a transformative approach to security, similar to the advancements cloud adoption brought to the IT industry.

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