Managed security service providers (MSSPs) often leverage AI technologies to enhance their capabilities in detecting and responding to cybersecurity threats. AI can significantly improve the efficiency and effectiveness of security operations by automating routine tasks, analyzing vast amounts of data, and identifying patterns indicative of potential security incidents.The ability of generative artificial intelligence (AI)--and ChatGPT in particular--to understand questions and produce accurate answers has brought with it both excitement and fear among businesses and consumers. Rarely has a new technology brought that range of reaction to the forefront. Here are the top five industries most concerned with the impact of ChatGPT on their businesses:In addition to the trust data, here are the top five industries that believe ChatGPT will not help their businesses:Here are the top five industries that use ChatGPT regularly and sometimes:
Vertical Industries That Fear ChatGPT
Along those lines, a new study sponsored by ChatGPT service provider, AIPRM, of 3,000 business owners in the U.S. found that the healthcare industry is the most fearful of ChatGPT, with almost one quarter (24%) of respondents distrusting the AI tool. By contrast, users in the professional, scientific, and technical services industry (33%) deployed it most often.AIPRM, which commissioned the research, looked for opportunities that can benefit an organization's performance in the target industries. Owners in 15 different industries were asked which U.S. industries are the most skeptical of ChatGPT and their top concerns of the technology.The main reason for the distrust of ChatGPT is security concerns, no surprise there, with 22% of the respondents pointing that way.- “Question misinterpretation,” was cited by 21% of those avoiding ChatGPT at work.
- “Inconsistent answers” was the reason for 17% of business owners.
- 15% pointed to “fabricated information.”
- 15% of respondents are concerned about AI tools usage at work causing legal and compliance issues.
- Healthcare and social assistance (24%)
- Construction (14%)
- Manufacturing (8%)
- Administrative and support services (8%)
- Professional, scientific and technical (8%)
- Healthcare and social assistance (20%)
- Construction (16%)
- Manufacturing (9%)
- Professional, scientific and technical (8%)
- Transportation and warehousing (7%)
- Professional, scientific and technical (33%)
- Retail trade (30%)
- Accommodation and food services ((24%)
- Finance and insurance (18%)
- Wholesale trade (16%)
- Administrative and support services (16%) tie