MSPs and MSSPs are being asked to do more than basic IT support and reactive security work. Many are now building recurring services around vCISO, compliance, and vulnerability management. That creates a lot of extra work. Providers have more security findings to review, more evidence to collect, and more client tasks to manage across different tools.
Cynomi has announced new platform updates that are meant to make that work easier to manage. The updates add seven vulnerability management integrations, scheduled scanning, a centralized Files Repository, and expanded AI Coworker capabilities and are aimed at MSPs, MSSPs, and vCISO providers that manage security programs for multiple clients, who often have to jump between scanners, spreadsheets, ticketing systems, compliance frameworks, shared folders, and client reports. Cynomi now wants to bring more of that work into one multi-tenant platform built for service providers.
Vulnerability management gets tied to service delivery
A major part of the update is Cynomi’s expanded vulnerability management integrations. The platform now connects with Tenable, Rapid7 InsightVM, CrowdStrike Falcon Spotlight, SentinelOne Singularity Vulnerability Management, Tanium Exposure Management, Upwind, and Qualys.
MSPs and MSSPs often support clients using different security tools. One client may use Qualys, another may use Rapid7, and another may rely on endpoint or exposure tools from CrowdStrike, SentinelOne, or Tanium. Without integrations, teams can spend hours exporting findings, uploading reports, mapping issues to controls, and updating remediation plans by hand.
David Primor, CEO and Co-Founder of Cynomi, told MSSP Alert that the issue for MSPs is the work required to turn that data into action across many clients.
“The challenge for MSPs isn’t getting vulnerability data, it’s operationalizing it at scale,” Primor said. “Most vulnerability management tools are excellent at identifying issues, but MSPs are still left manually connecting findings to remediation plans, compliance requirements, evidence collection, client reporting, and ongoing governance.”
Cynomi is trying to make vulnerability data part of a broader service workflow. Instead of treating scan results as standalone reports, the platform connects findings to remediation plans, compliance tasks, and evidence collection.
“With the new integrations into platforms like Tenable, Qualys, CrowdStrike Falcon Spotlight, Rapid7 InsightVM, SentinelOne, Tanium, and Upwind, findings flow directly into remediation planning, compliance workflows, and evidence management,” Primor said. “Rather than acting as another scanner, Cynomi serves as the intelligence and execution layer that helps MSPs prioritize, govern, track, and demonstrate security outcomes across their client portfolio.”
Scheduled scans reduce manual work
Cynomi has added Scheduled Scans, which allow partners to automate weekly or monthly scans across client environments. The feature is designed to keep security posture data, findings, and remediation priorities current without requiring teams to manually run scans or upload files. Cynomi said partners can spend between three and eight hours per client each week on administrative security tasks, including starting scans, importing results, updating remediation plans, and preparing compliance evidence. For an MSP managing 15 clients, the company said that work can reach up to 120 hours per week.
Primor said the new release is designed to reduce that delivery burden while helping partners build more repeatable security programs.
“This latest Cynomi platform release addresses a significant operational challenge for MSPs,” Primor said. “Automating those workflows dramatically reduces delivery costs and improves service margins.”
Compliance evidence moves into the client workflow
Cynomi also introduced a centralized Files Repository. The repository organizes reports, remediation evidence, policies, and compliance documents inside each client environment. Files can be linked to controls and exported for audits. By linking files directly to controls, Cynomi is trying to make documentation part of the normal service workflow. That could help providers deliver compliance support more consistently across clients with different security maturity levels.
That connection between findings, remediation, and documentation is central to how Cynomi wants partners to think about the service opportunity.
“Traditionally, MSPs have delivered vulnerability management, compliance support, or vCISO services as separate engagements,” Primor said. “Cynomi enables them to connect those activities into an ongoing advisory relationship. Vulnerability findings become remediation plans, remediation efforts generate compliance evidence, and compliance requirements inform future security priorities.”
AI support stays under human review
The company's AI Findings Coworker analyzes incoming scan data, identifies conflicts and emerging risks, and recommends remediation updates for partner approval. Cynomi is now positioning the AI layer as support for analysis and workflow execution, while keeping the provider in control of final decisions.
Primor said Cynomi’s CISO Intelligence and AI Findings Coworker are meant to help MSPs analyze findings, identify emerging risks, recommend remediation actions, and maintain oversight across client portfolios. The goal, he said, is to help MSPs operate “more like a scalable virtual security team rather than a collection of disconnected tools.”
A push toward continuous governance
vCISO platforms are changing. Early demand focused on assessments, policy templates, compliance mapping, and executive reports. Now, providers need platforms that connect technical findings, business risk, remediation, evidence, and client reporting on an ongoing basis.
Primor said Cynomi is seeing MSPs package continuous security governance in several ways, including as part of the top tier of a “good, better, best” offering structure. Many partners start with a one-time cybersecurity assessment, risk assessment, or compliance readiness engagement, then use that baseline to move clients into ongoing governance, remediation oversight, and strategic security guidance.
“What makes this transition particularly effective is the ability to continuously measure and visualize progress,” Primor said. “With Cynomi, MSPs can show clients how they are reducing risk, improving compliance readiness, advancing cybersecurity maturity, and building resilience over time.”
That recurring model matters for the MSP business as much as it does for the client. Primor said the release can help partners reduce delivery costs, expand margins, improve retention, and open new revenue streams, but he pointed to recurring revenue and operational scale as the most strategic outcomes.
“Continuous governance creates a stronger recurring revenue model because clients receive ongoing monitoring, advisory services, remediation oversight, and compliance support rather than one-time projects,” Primor said. “Those deeper relationships tend to improve client retention and increase opportunities for service expansion.”
