AMSYS Expands Managed SOC Services with Conifers.ai CognitiveSOC

Conifers.ai’s has been selected by AMSYS Innovative Solutions to scale its managed SOC business and improve investigation efficiency. The move shows how service providers are leaning on AI-driven SOC platforms to expand services while maintaining speed, scale, and quality.

For more than two decades, AMSYS has focused on tailoring solutions to customer needs. To grow its managed SOC services, the company needed a platform that could adjust to different client environments, simplify investigations, and handle greater volume. Conifers’ CognitiveSOC fits those requirements, supporting AMSYS’ approach of driving efficiency and clear results.

“MSSPs want to grow their business, but adding more people doesn’t scale. That’s where AMSYS saw the value in CognitiveSOC,” said Tom Findling, co-founder and CEO of Conifers.ai told MSSP Alert.

"Cognitive SOC automates the heavy lift of investigations while continuously adapting to each client’s environment. That means AMSYS can increase throughput and expand services without cutting corners on quality. The result is a SOC that handles more alerts, proves its impact to customers, and supports margin growth at the same time.”

What CognitiveSOC Brings to AMSYS

The CognitiveSOC platform uses tenant-based institutional knowledge to provide contextual investigations unique to each client. Multi-tenancy features, centralized management, and integration with existing tech stacks make it easier for service providers like AMSYS to grow without overextending resources.

“Service providers need to manage multiple tenants efficiently. We designed CognitiveSOC with nested multi-tenancy and centralized tenant management. That’s a big part of why AMSYS chose us,” Findling explained.

"They can bring new clients on quickly, keep investigations tailored to each environment, and roll up meaningful results into customer-specific dashboards. For MSSPs, that balance of scale and individualization is what makes long-term growth possible," Findling emphasized.

For AMSYS, adopting Conifers means its SOC team can cover more alerts, cut resolution times, and shift focus to higher-value tasks. For Conifers, AMSYS represents another service provider betting on agentic AI to modernize SOC operations. The partnership underscores how MSSPs and managed SOC providers are turning to AI platforms not just to handle today’s volume of alerts, but also to create room for new services and revenue streams.