XDR, MDR, Managed Security Services

Proficio and Cisco Join Forces to Deliver Managed XDR for Round-the-Clock Threat Detection

Cloud Security AWS AI

Proficio has expanded its managed detection and response capabilities by integrating Cisco’s Extended Detection and Response (XDR) platform into its ProSOC service. This move reflects a growing demand among enterprises for 24x7 threat visibility and faster incident response within managed security environments.

ProSOC Managed XDR combines Cisco’s advanced telemetry and analytics engine with Proficio’s global SOC expertise. The result is a managed XDR offering designed to provide continuous threat monitoring, contextual alerts, and flexible response workflows for organizations seeking deeper security coverage without increasing internal overhead.

Available through Cisco’s Global Price List and the SolutionsPlus Partner Program, the ProSOC Managed XDR service is positioned to support businesses of all sizes. Customers benefit from a hybrid model that includes automation for common threat patterns, while maintaining human-led analysis and support for more complex detection and response scenarios.

Key features include 24x7 monitoring, custom detection tuning, guided response playbooks, and health monitoring for telemetry sources. Organizations also receive support from a dedicated client success manager to ensure continuous alignment with evolving security needs.

With operations in San Diego, Barcelona, and Singapore, Proficio continues to deliver global managed security coverage while leveraging Cisco’s platform to unify and scale detection across diverse environments. The partnership signals a broader trend toward co-delivered MDR offerings that give enterprises access to both advanced threat tooling and trusted human oversight.

Suparna Chawla Bhasin

Suparna is the Senior Managing Editor for CyberRisk Alliance’s Channel Brands, including MSSP Alert and ChannelE2E. She manages content development, sharpens editorial workflows, and ensures storytelling is tightly aligned with audience needs. With a background in technology, media, and education, she combines strategic insight with creative execution.

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