Workday is increasingly leveraging agentic AI to redefine HR and finance business processes, a move that is creating new opportunities for its channel partners. This transformation is being driven by strategic acquisitions and the company's focus on integrating AI into its core applications, according to CRN.
Workday's strategic acquisitions of Sana and C1.ai, along with its integration platform from Pipedream, are central to its agentic AI strategy. These moves aim to enhance HR, finance, and payroll functions by automating tasks and improving user experience. The company's channel partners, responsible for approximately 80 percent of Workday application implementations, are now playing a more critical role in driving growth and delivering AI-powered solutions to clients.
Partners are encouraged to develop agentic AI responses for HR and finance, expanding their business and offering a more comprehensive approach to the future of work. This shift allows partners to move beyond routine configuration to higher-value services like redesigning business processes and developing custom AI agents for specific industries and roles. Workday supports this evolution through initiatives like the Workday Agent Partner Network and by providing resources to help partners build and deploy AI solutions, fostering collaboration between humans and AI agents within its platform.
Source: CRN
