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Perch Security Unveils Datto Autotask PSA, ServiceNow Integrations

Perch Security, which develops a co-managed threat detection and response platform for MSPs, continues to round out its software integrations with business automation and IT monitoring tools.

Indeed, Perch now integrates with Datto Autotask PSA (Professional Services Automation. The result: MSPs can use Perch and Datto Autotask PSA to manage threat activity for all of their clients via a single-pane view, the company stated. They also can leverage Perch's security operations center (SOC) with Datto Autotask PSA to track threat, network and log activity across customer environments, Perch added.

Perch also today confirmed an integration with ServiceNow, the increasingly popular IT service management (ITSM) platform for enterprise and mid-market customers.

Perch Security: More Integrations, Threat Monitoring for RMM Software

Perch Security has been busy developing integrations with MSP and business automation software platforms. Additional integrations of note include ConnectWise Manage, Salesforce and Freshdesk ticketing platforms.

Meanwhile, Perch has also been taking steps to help MSPs protect their RMM (remote monitoring and management) software platforms from hackers, ransomware attacks and other types of threats.

With those goals in mind, Perch in June launched threat monitoring services for ConnectWise Automate.  The service can identify compromised end-users and computers, unauthorized activity and other security issues, the company noted. Additional RMM platform support is planned.

A Closer Look at Perch's Platform for MSPs

Perch offers a security information and event management (SIEM) and an SOC for MSPs without an annual contract, the company stated. By partnering with Perch, MSPs can use the company's platform to:

  • Analyze threat indicators across customer environments.
  • Protect customers against account takeovers, business email compromise (BEC) and other cyberattack that extend beyond your network traffic.
  • Ingest and automate threat intelligence feeds.

ConnectWise and Fishtech Group are investors in Perch Security.

Dan Kobialka

Dan Kobialka is senior contributing editor, MSSP Alert and ChannelE2E. He covers IT security, IT service provider business strategies and partner programs. Dan holds a M.A. in Print and Multimedia Journalism from Emerson College and a B.A. in English from Bridgewater State University. In his free time, Dan enjoys jogging, traveling, playing sports, touring breweries and watching football.