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Masergy Unveils Managed Endpoint Detection and Response (MEDR) Service

Masergy, a Texas-based MSP that provides communication, hybrid networking and managed security solutions to enterprises globally, has launched a Managed Endpoint Detection and Response (MEDR) service that enables security professionals to detect and respond to threats and improve security outcomes, according to the company.

The MEDR service includes an integrated suite of detection and response security tools to help companies respond to cybersecurity threats from compromised PCs, servers and mobile devices, Masergy said in a prepared statement. It also empowers companies with machine learning-enabled security analytics and network behavioral alerts that are automatically populated with endpoint security data.

In addition, the MEDR service provides access to security analysts to review and triage all endpoint alerts, Masergy stated. These security analysts work in Masergy's global security operations center (SOC) and can assess suspicious endpoint activity patterns on customer networks and initiate the appropriate response actions.

The MEDR service is now available, and pricing includes 24/7 continuous EDR alert monitoring and response and bundled monthly threat hunting hours.

Masergy's Background

Masergy owns and operates the largest independent software-defined platform in the world and provides software-defined solutions for enterprise global networks, cybersecurity and cloud communications, the company claims.

Last year, Masergy's revenue grew about 20 percent and headcount expanded about 30 percent, pushing the company's market valuation to nearly $1 billion, the company has asserted.

Private equity investment firm Berkshire Partners in October 2017 acquired a majority stake in Masergy; financial terms of that transaction were not disclosed.

Meanwhile, the MEDR service may help Masergy extend its reach in the global EDR market, a sector that is expected to grow rapidly over the next few years.

Market Forecast

Market research firm MarketsandMarkets has projected the global EDR market is expected to expand at a compound annual growth rate (CAGR) of 25 percent between 2016 and 2021.

MarketsandMarkets also has estimated the global EDR market will be worth approximately $2.29 billion by 2021.

Dan Kobialka

Dan Kobialka is senior contributing editor, MSSP Alert and ChannelE2E. He covers IT security, IT service provider business strategies and partner programs. Dan holds a M.A. in Print and Multimedia Journalism from Emerson College and a B.A. in English from Bridgewater State University. In his free time, Dan enjoys jogging, traveling, playing sports, touring breweries and watching football.