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As AI moves deeper into the SOC, buyers are asking tougher questions about accountability, ROI and whether all this automation actually reduces security workload.

As agentic AI adoption grows, identity governance and identity recovery are likely to become a much bigger part of the managed security stack.

As AI adoption outpaces governance, MSSPs have a chance to turn the gap into a new service.

Sophos’ agentic SOC update shows how AI is reshaping MDR. For MSSPs, the test is using automation to speed response while keeping governance, trust, and human oversight clear.

There is a confidence gap that MSSPs need to answer with faster recovery, clearer outcomes and proof that AI actually improves containment.

As cloud security moves into AI agents and developer tools, MSSPs need faster workflows without losing visibility, control or identity context.